5.1. The Buyer acknowledges that in accordance with the provision of Section (§) 187 of the Civil Code, it is not possible to withdraw from the purchase contract for, inter alia, the delivery of goods adjusted according to the Buyer's wish.
5.2. Apart from the case referred to in Article 5.1 or any other case where withdrawal from the purchase contract is not possible, the Buyer is entitled, in accordance with the provisions of Section (§) 1829 paragraph 1 of the Civil Code, to withdraw from the purchase contract within fourteen (14) days from receipt of the goods (within 30 days if you are a member of our loyalty club). The purchase contract withdrawal period shall be considered observed, if the Buyer, in the course of that period, sends a withdrawal notice to the Seller. The notice of withdrawal from the purchase contract may be sent by the Buyer to, inter alia, the address of the Seller's place of business or to the Seller's email address. For withdrawal from the purchase contract, the Buyer may also use the sample form
provided by the Seller that is attached to these Conditions. The notice of withdrawal from the purchase contract may be handed over by the Buyer to the Seller within the abovementioned period in any of the Seller's stores located in the territory of the Czech Republic where the purchased goods may be returned as well.
5.3. In the case of the contract withdrawal pursuant to Article 5.2 of the Conditions, the purchase contract becomes void. The goods must be returned to the Seller within ten (10) working days from the dispatch of the contract withdrawal notice to the Seller. The goods must be returned to the Seller undamaged and not worn out and, if possible, in the original packaging.
5.4. Within a period of ten (10) days from returning the goods by the Buyer pursuant to Article 5.3 of the Conditions, the Seller is authorised to examine the returned goods, in particular to determine whether the returned goods have not been damaged or worn out.
5.5. The costs associated with returning goods in the case of contract withdrawal pursuant to Article 5.2 of the Conditions shall be borne by the Buyer.
5.6. In the case of the contract withdrawal pursuant to Article 5.2 of the Conditions, the Seller shall return the purchase price as a non-cash payment to the account specified by the Buyer, or alternatively in cash by a postal order or otherwise, based on a mutual agreement, but not later than fourteen (14) days from the contract withdrawal (within 30 days if you are a member of our loyalty club). The Seller is not, however, obliged to return received funds to the Buyer until the Buyer hands over the goods to the Seller or demonstrates that the goods have been dispatched to the Seller.
5.7. The Buyer acknowledges that if the goods returned by the Buyer are damaged, worn out or partially consumed, the Seller is entitled to the incurred damage reimbursement from the Buyer. The Seller's claim for compensation of damage incurred may be unilaterally counterbalanced against the claim of the Buyer for the return of the purchase price.