Shipping goods

Your order will be processed within 5-15 days (based on stocks). Goods are sent by DHL.

Terms of delivery

The delivery time of the shipment is subject to the terms and conditions of the deliverer.

Undelivered or damaged shipment

In the event that a shipment does not arrive or is damaged, please contact our Customer Service Department by e-mail at eshop@pietro-filipi.com or contact our Customer Service Line on 246 086 300 – 49.

Payment options

Payment by card

You can pay by card via the online payment gateway Pay MUZO, which accepts MasterCard and Visa. You will automatically redirected to the gateway once you have completed your order. This means you will be giving your card details directly to the bank, not to the retailer (pietro filipi). You will receive an email informing you of the result of the transaction.

Payment cards you can use to make a purchase

  • Maestro
  • MasterCard
  • Visa Elektron
  • Visa

Security

The payment system Pay MUZO supports the 3D security standard set by VISA and MasterCard. Their logos – Verified by Visa and MasterCard SecureCode – guarantee the security of your payment.

Problems with payment

Error messages you may get when paying by card:

  • Your card is invalid
  • You have entered incorrect information (e.g. card expiry date)
  • You have entered an incorrect Card Verification Code (the three digits next to the signature strip)
  • Your payment card cannot be used for online payment.
  • This type of payment card is not supported (use another type of card)
  • You have insufficient funds in your account or you have exceeded a payment threshold set for your card.

Transport Pricing in Europe

 

Country

EUR

 
 Belgium14 
 Bulgaria18 
 Denmark21 
 Estonia16 
 Finland28 
 France23 
 Ireland17 
 Italy21 
 Lithuania15 
 Latvia15 
 Hungary10 
 Germany11 
 Netherlands13 
 Norway44 
 Poland10 
 Portugal17 
 Austria13 
 Romania22 
 Greece33 
 Slovenia19 
 Spain23 
 Sweden15 
 Switzerland27 
 Great Britain17 
 
 

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