Shipping goods

Your order will be processed within 5-15 days (based on stocks). Goods are sent by DHL.

Terms of delivery

The delivery time of the shipment is subject to the terms and conditions of the deliverer.

Undelivered or damaged shipment

In the event that a shipment does not arrive or is damaged, please contact our Customer Service Department by e-mail at or contact our Customer Service Line on 246 086 300 – 49.

Payment options

Payment by card

You can pay by card via the online payment gateway Pay MUZO, which accepts MasterCard and Visa. You will automatically redirected to the gateway once you have completed your order. This means you will be giving your card details directly to the bank, not to the retailer (pietro filipi). You will receive an email informing you of the result of the transaction.

Payment cards you can use to make a purchase

  • Maestro
  • MasterCard
  • Visa Elektron
  • Visa


The payment system Pay MUZO supports the 3D security standard set by VISA and MasterCard. Their logos – Verified by Visa and MasterCard SecureCode – guarantee the security of your payment.

Problems with payment

Error messages you may get when paying by card:

  • Your card is invalid
  • You have entered incorrect information (e.g. card expiry date)
  • You have entered an incorrect Card Verification Code (the three digits next to the signature strip)
  • Your payment card cannot be used for online payment.
  • This type of payment card is not supported (use another type of card)
  • You have insufficient funds in your account or you have exceeded a payment threshold set for your card.

Transport Pricing in Europe




 Great Britain17 

You can unsubscribe from the newsletter at any time at The pietro filipi newsletter thus emailed contains commercial communications that comply with all the provisions of Act No. 40/1995 Coll., On the Regulation of Advertising, and Act No. 480/2004, Coll., On Certain Services in the Information Society, and therefore cannot be deemed to be unsolicited advertisement. Any person interested in receiving the electronic newsletter must enter only his or her own valid email address.

Get all the news about Pietro Filipi collection,
trend updates, styling tips,
exclusive events and promotions.
Your e-mail

Thank you, your registration was successful.